Ikeja Electric Plc. (IE) yesterday announced the roll-out of prepaid meters for customers in the Ikorodu Business Unit.
The deployment and installation of prepaid meters to customers in Ikorodu, which will be carried out by one of its MAPs, New Hampshire Capital limited, will commence on June 17, 2019 following the successful registration and subscription for meters by thousands of customers spread across Ikorodu and Epe.
This was made known at a media briefing held in Ikorodu which was attended by customers, stakeholders under Ikorodu Business Unit of Ikeja Electric.
According to Ikeja Electric, this is part of the first phase, which will further extend to Abule Egba and Shomolu Business Units next week.
Speaking on the roll-out, Felix Ofulue , Head of Corporate Communications, Ikeja Electric, said: “In line with NERC regulations, customers are expected to pay for meters.
Through the online process, customers are to abide the rules and regulation guiding the metering process and they should not to pay cash to anyone or fall prey to unscrupulous element who may want to take advantage of the scheme to fleece customers.
They will be advised on the designated channels for payment.”
Explaining the process, he noted that every customer is expected to go through the Know Your Customer (KYC) process and also agree on settlement of the outstanding debt.
After this, account survey will then be carried out before payment for prepaid meter is made.
The meters will be provided and installed within ten working days of payment.
He also advised customers who dispute their outstanding bills to take advantage of the various repayment options available during the KYC process.
Outstanding balance can also be rolled over into the customer’s prepaid account and paid in instalments,” he said.
According to him, the stipulated cost of a single-phase meter is N38,850 while a three-phase meter is N70, 35